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Where to take a complaint
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What is your complaint about?
The kind of company decides which free scheme can look at your complaint.
Energy
A gas or electricity supplier.
Broadband, home phone or mobile
Money
A bank, card, loan, insurance, pension or investment.
Water
Post or parcels
A letter or parcel you sent, or a delivery company.
Something else
A shop, or another product or service.
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