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How to cancel a Netflix subscription

What to check before you cancel, and the steps to do it.

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Before you cancel

If your account has no option to cancel, another company bills you for Netflix. That is usually a mobile network, a television provider, or an app store. Cancel with whoever takes the payment, because Netflix cannot stop it.

How to cancel a Netflix subscription

  1. Sign in to Netflix in a browser or in the app.
  2. Go to Manage your membership on your Account page.
  3. Select Cancel.
  4. Select Finish Cancellation.
  5. Keep the confirmation email that Netflix sends.

This tool explains your rights in general terms. It is not legal advice for your own situation.

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Your rights depend on how and when you signed up. Answer a few questions to get the steps for your own situation.

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