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How to cancel a Gousto subscription

What to check before you cancel, and the steps to do it.

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Before you cancel

Gousto sets a deadline. Cancel by 12pm three days before your delivery day. Miss it and the next box still arrives, and you still pay for it.

Cancelling the subscription does not stop a box you have already chosen recipes for. Cancel that box as well, or it still comes.

Skipping a box and cancelling are different. Skipping stops one delivery; cancelling stops the ones you have not chosen recipes for.

How to cancel a Gousto subscription

  1. Go to your Gousto subscription settings.
  2. Sign in to your Gousto account.
  3. Select Cancel Subscription.
  4. Follow the steps to the end.
  5. Save the confirmation email, or take a screenshot.

This tool explains your rights in general terms. It is not legal advice for your own situation.

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Your rights depend on how and when you signed up. Answer a few questions to get the steps for your own situation.

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