How to cancel an Amazon Prime membership
What to check before you cancel, and the steps to do it.
Before you cancel
Cancelling ends the whole membership. You lose free next-day delivery, Prime Video, Prime Music, and the other Prime benefits.
Amazon shows the date your access ends on the cancellation page.
Films and programmes you bought stay yours after you cancel. A rental is different, so watch it before your access ends.
Amazon says that the fee is refundable in two cases. You get it back in full if nobody on your account has used a Prime benefit this period. If someone has, Amazon may refund part of it, based on the benefits used rather than the time left.
If you signed up through another company, cancel with that company rather than Amazon. Ask that company for any refund too.
How to cancel an Amazon Prime membership
- Go to the Amazon Prime membership cancellation page.
- Sign in to your Amazon account.
- Select the button that says “End on” followed by a date.
- Save the confirmation email, or take a screenshot.
This tool explains your rights in general terms. It is not legal advice for your own situation.
Check what you can do
Your rights depend on how and when you signed up. Answer a few questions to get the steps for your own situation.
No account, and nothing you enter is stored.