A Guide to the Response
The response includes a short guide to what it contains and how it is arranged.
Intent
A short guide at the front tells the person what they have been sent and where to look. It costs the organisation a paragraph and saves the person the work of mapping the response.
How to test it
An assessor scores the criterion against a single response:
- Score 2
- The response includes a short guide to what it contains and how it is arranged.
- Score 1
- The response lists its contents without saying how they are arranged or where to start.
- Score 0
- The response includes no guide to itself.
The law it reflects
This criterion reflects Article 12(1) of the UK GDPR. That mapping is a guide, not a legal test: conformance is judged against the criterion, not the article.
See F5 in context in the full standard.